Looks, Navigation and Service: 3 key shopping cart ingredients

Published on April 12, 2011 Looks, Navigation and Service: 3 key shopping cart ingredients

One of the key conclusions of a Bain & Co survey of 1,000 Australians was that how a site looks, how easy it is to navigate and the level of service that you offer customers who enquire or buy from you are absolutely essential ingredients in successfully competing online.

The survey concluded: “Invest in a site that looks good and makes it easy for customers to find what they want, and don’t forget the importance of having superior customer service online”.

At Ozcart, we have based many years of successful ecommerce on delivering all of these. That means if you appreciate quality, then you will appreciate Ozcart.

• We have spent a lot of time and effort crafting exceptional ecommerce web designs.
• We’ll personalise the colours and graphics of those designs to suit your business.
• Our customer service is based in Australia, not overseas. That means someone who knows Australian business and lives in Australia will be responding to you. Aussie help for Aussie businesses.
• We offer many Australian shipping and payment methods, including many live freight calculators – Fastway, Australia Post, eGo, Smartsend, and Transdirect are all supported (plus, TNT on request).
• We care about making website navigation easy. That is why our base designs include features like drop down menus, fly out menus, add-product-to-cart without page reloads, easy edit shopping cart, and one-page signup or checkout.
• We fix any bugs when they’re reported, not just make you wait until the next release of the software.
• We’re a hosted solution so we have a focus on security behind the scenes, we have competitively priced SSL Certificates (for checkout encryption), and our servers are quarterly audited by the internationally recognised Security Auditor, Comodo. Having this is part of your business’ requirements to meet Visa and MasterCard’s PCI DSS security rules.

Give yourself an edge on your competition with Ozcart shopping cart software solutions.