What types of Support do you offer?

in About Us

Support for your website is offered via email, 6 days a week. We are off on biblical holidays.

We have two types of online support methods:

  1. A knowledge base with questions & answers and tutorials which we add to on a regular basis.
  2. An online email ticket system where you can have your specific questions answered via email by a real person.

We don’t provide telephone support. We do not offer specific help with the live theme editor to tell you how to achieve a look you want to achieve, but can answer basic questions about its functionality and at our discretion provide assistance on a best-efforts basis.

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