Support for your website is offered via email, 6 days a week. We are off on biblical holidays.
We have two types of online support methods:
- A knowledge base with questions & answers and tutorials which we add to on a regular basis.
- An online email ticket system where you can have your specific questions answered via email by a real person.
We don’t provide telephone support. We do not offer specific help with the live theme editor to tell you how to achieve a look you want to achieve, but can answer basic questions about its functionality and at our discretion provide assistance on a best-efforts basis.